Five Ways to Master Your Communication with NLP
by Dr Vesna Grubacevic
When was the last time you had a misunderstanding or a disagreement with someone, either personally or professionally? How much did that misunderstanding or miscommunication cost you in lost time, effort, energy, rework, duplication or a soured relationship?
What is NLP?
NLP (Neuro-Linguistic Programming) provides us with advanced communication and behavioural change techniques and empowers us to achieve our personal and business results more easily and effectively. It is the study of the mind which allows us to re-create excellence.
NLP also empowers us to create win-win relationships by better understanding others and communicating with them with integrity.
Here are five quick ways to stop the disagreements and build harmonious personal and professional relationships with NLP techniques:
1. Build instant rapport
Instantly create a feeling of trust and familiarity with anyone you meet, within seconds of meeting them. A simple way to do this is to observe, then to subtly match or copy their posture ie. how they sit or stand. This will allow the rest of your communication to be that much more effective. Remember that people who are like each other, like each other!
2. Really listen
When we are caught up with all the thoughts inside our head we can miss out on really hearing what others say to us. This can lead to misunderstandings in our communication and false assumptions about the other person. Instead, shift the focus from your internal dialogue (that little voice inside your head); really listen, hear and focus your attention on what the other person is saying.
3. Respect the other person’s model of the world
This is critical for win-win relationships. Each one of us has different experiences, memories, values and beliefs and these determine how we respond and react to situations and the world around us. Respecting each others’ model of the world enables us to see the other person’s point of view, and helps to avoid disagreements and miscommunication. Rather than disagreeing about whose views are right or wrong, focus on understanding the other person’s perspective first. This will make an agreement easier to achieve.
4. Use appropriate words
Tailor the language you use to the other person. There are four major communication styles: visual (pictures), auditory (sounds), kinesthetic (feelings) and auditory digital (thinking), and each style uses specific words. Most people use a combination of communication styles and some have a strong preference for one or two styles. By identifying and using their preferred communication style with them, they will clearly see, easily get in touch with and understand what you are saying.
5. Chunk your information appropriately
Some people need a lot of detail before they can proceed with a task or make a decision, while others simply need to be told the big picture. Give too much information to a big picture person, and their eyes may glaze over and their thoughts may drift off to other things. Leave out information for a detail person and they may not be interested in doing a task, not know how to do it or may even ask many questions in order to get the detail they need.
Flexibility is the key
In NLP, we believe that the meaning of communication is the response you get. So if your communication is not being received the way you intend it, be flexible and adapt to the style and preferences of the other person. This will assist your message to be clearly understood each time.
Would you like to be a master communicator and accelerate your confidence and success?
- empower yourself with these FREE NLP resources today
- download a FREE chapter of our best-selling book, Stop Sabotaging Your Confidence and learn more NLP skills, while boosting your confidence and success
- join us at our next Transformational NLP Practitioner certification training and learn the art and science of communication for harmonious personal and professional relationships and success, and much more!
Dr. Vesna Grubacevic is the founder of multi award-winning company Qt, is a Performance Transformation Expert®, an internationally recognised and Certified NLP Trainer, Certified Hypnotherapy Trainer, Qt respecti ® Certified Trainer, Clinical Hypnotherapist, and creator of breakthrough behavioural change techniques. She is the author of Stop Sabotaging Your Confidence (Amazon nine times best-selling book, also received by Hollywood and Australian Celebrities, and featured on American and Australian TV and in the media), a sought-after speaker, multi award winner, innovator and media commentator.
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