Transformational Business Success Story!
Welcome to our Transformational Business Success Story where I interview one of our very successful clients, Gerry. Gerry came from a workshop background, where he started as a welder in production, building new trailers. Currently, he is an area sales manager selling heavy transport equipment for the same leading manufacturer. He now spends a lot of time face to face and on the phone with customers. Gerry also likes the outdoors, fishing and camping.
How was business prior to your transformation?
Scary. Daunting. I used to take things personally big time and be up all night worrying and not sleep. I couldn’t switch off.
What were the biggest obstacles you needed to overcome in business?
Myself. My lack of confidence. I knew I could do it but didn’t know how to. I was struggling with confidence.
You have made significant changes to the way you do business Gerry, can you tell us about your transformation.
I am a lot more upfront and open. More willing to suggest something where before I was hesitant. I now voice my opinion, while before I would be shelled up. I am a lot more confident in home life and as a person too. My way of approaching people has changed. Before I really worried and thought about things so much it was doomed to fail. Every time I played it over in my head it got worse. I have been able to stop doing that and am now clear minded.
To what extent has working with Qt helped you to increase your confidence and your sales?
My overall sales have increased significantly. I had a very successful year, which well exceeded all my prior year targets. It has given me confidence to face things and to pursue challenging clients. I am now successfully doing that and going into a situation standing straight and walking tall. I am now more open to challenges and not feeling depressed if something doesn’t go my way. I am more bubbly and accepting of situations – I learnt to let things go, where before I took things to heart and personally. I used to beat up on myself before and now find avenues to work through challenges – I am now working smarter. I could never stand up and present before, now I present with confidence in front of the team and the Managing Director. Before I was so worried prior to a presentation that I couldn’t sleep. I can now enjoy my job better because it has taken the intimidating scary element out of it, and put me on the same playing field as the customer. The change has been a lasting one. My General Manger noticed the change, the boys at work have noticed it, my family has noticed it and I have noticed it.
What tips would you give to others in business wanting to improve their sales and business success?
Work on your confidence. Everything comes off that. It will affect your self esteem and your outlook on life, both social and business. It is an amazing transformation. Confidence opens doors. I now pre-plan and take note of my results a lot more. I keep an eye on it so I achieve it easier. It makes you strive harder because you have confidence. Challenges are smaller with confidence. I now set myself harder targets to achieve – it is more fulfilling when you reach bigger targets. I used to err on the side of caution before.
How would you sum up your transformation?
It has really, really changed my outlook. It is one of the best things I have done in my life. I am not the little ant that gets stepped on anymore. It has really changed me as a person for the better. To me it has been life changing. The confidence makes the future look brighter. When things go wrong I can still see the positive that keeps the fire going. The good times now outweigh the bad times by far. It has really improved my work, social and financial areas of life because of more sales. It really has been fantastic!
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