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QT PRIVACY POLICY

At Qt we take your privacy seriously and are committed to protecting your privacy. 
Our privacy policy reflects this commitment to you.

Our privacy policy has been updated to incorporate the most recent changes to Australian and international Privacy Acts, including that in the European Union, and is effective from 25th May 2018.

Our Privacy Policy explains how Qt collects, uses, and discloses information about you. The terms “Qt,” “we,” “us,” and “our” include Qt and our affiliates. We use the terms “member,” “you,” and “your” to mean any person using our website.  For your peace of mind, it is important that you know how we collect, use, process and distribute your data.  The information you provide us with helps us to clarify your needs so that we can serve you better. We use this information to personalize your experience when you visit us. You are welcome to view and browse the publically accessed pages of our website without disclosing any of your personal information.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on our website at any time without notice. In the event of a material change, we will let you know via email or on our website. Use of any personal information or contribution that you provide to us, or which is collected by us on or through our website or its content is governed by this Privacy Policy.  By using our website or its content, you consent to this Privacy Policy, whether or not you have read it.

1. The information you provide/we collect and what it’s used for

We collect personal information from you so that we can provide you with a personalised, relevant and positive experience when utilizing our website or content.  We will only collect the minimum amount of information necessary for us to fulfil our obligation to you. The types of personal information we collect include:

  • Name and email

    This is used to address you by name and so that we can send occasional emails and newsletters to you – you would be affirmatively consenting to this by providing this to us in our contact forms. When you complete any of our contact forms, we may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.

  • Marketing and other personal information

    This is used to customize the information we send or present to you on our website. Any transaction details, loyalty points accrued and reward details, records of your communications and interactions with us, and details/history of preferences and interests are collected to enable us to provide you with the services you are interested in.  For example, we may be unable to issue points, let you redeem points or contact you without that information. As a member of our website, this also gives you access to your free gifts, resources, articles and any special offers that are appropriate to your interests and needs.

    We also use your feedback, communication and information to provide a more personalised service to you and to continually improve our programs, services and website experience for you. 

    Our site uses cookies to keep track of your preferences. A cookie is a piece of information which allows the server to identify and interact more effectively with your device. We use cookies to deliver content specific to your interests, and the cookie assists us in remembering your details and preferences when you return. This also ensures that we only provide you with the information that you request and that is relevant to you and your needs.

  • Payment Details

    We collect your payment information including name, address and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.  All online transactions are processed by Qt and are via PayPal. Users who purchase our products and programs online come under the privacy policy of PayPal when making their purchase. PayPal is a secure online payment service; please visit their website for their Privacy Policy.  All offline purchases made by you are protected; all credit card and other transaction details are kept strictly confidential and secured at all times. These details are only accessed by us, and never passed on to a third party.

We never share, sell, publish or pass on your information to any other party, unless you specifically give us permission and ask us to do so and/or the information falls under “Access by Third Parties” below.

Please note that the information above that you are giving to us is voluntarily, and by you providing this information to us you are giving consent for us to use, collect and process this information. You are welcome to opt-out or request for us to delete your information at any point by contacting us at info@qttransformation.com

If you choose not to provide us with certain information, you may not be able to participate in certain aspects of our website or content which is exclusive to our website members.

2. How We Collect Information

We collect information in several ways, and always only with your permission:

  • Via our website:  when you subscribe to our website, our blog or complete any forms on our website, email or call us we collect the information you choose to share with us during those interactions eg. your name, email and phone number.
  • Via social media and other online platforms eg. LinkedIn, Google+, Facebook, Twitter, Eventbrite, etc.  Please note that each social media and other online platform has their own Privacy Policy which governs how they interact with you, and how they use the information you choose to post on their platforms.
  • Via offline activities (eg. networking events, referrals, expos) and the collection of information only with your permission (eg. exchanging business cards, requests to email you information, etc)
  • Via our Customer Relationship Management system which securely and privately stores the information you choose to share with us.

3. What We Do With Information We Collect

Contact You

We may contact you with information that you provide to us based on these lawful grounds for processing:

  1. Consent. We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
  2. Contract.  We will contact you under our contractual obligation to deliver goods or services you purchase from us.
  3. Legitimate Interest.  We may contact you if we feel you have a legitimate interest in hearing from us.  For example, if you sign up for a webinar, we may send you marketing emails based on the content of that webinar.  You will always have the option to opt out of any of our emails.

Process Payments 

We will use the information you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third party payment processors e.g. PayPal, that take the utmost care in securing data and comply with Privacy Acts and the GDPR.

Access by Third Parties

Trusted third parties such as our newsletter provider, PayPal and affiliates may have access to your information in order for us to process your payments, for us to contact you via email and for us to provide you with the products and services you request or express an interest in.

Viewing by Others

Note that whenever you voluntarily make your information available for viewing by others online through this website or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, sharing details on a group call or webinar, etc.).

Submission, Storage, Sharing and Transferring of Information

Information that you provide to us is stored internally or through a data management system. Your information will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such information (i.e., our hosting provider, newsletter provider, payment processors or team members).

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer information outside of the European Union. By using our website and providing us with your information, you consent to these transfers in accordance with this Privacy Policy.

Confidentiality

We aim to keep the information that you share with us confidential. Please be aware that we may be forced to disclose information to law enforcement or government officials under certain circumstances. At our sole discretion, we reserve the right to disclose information to law enforcement or other government officials if it is demanded in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

We may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.

4. The security of your information and how it is held

All reasonable care is taken to protect your information by using the latest and most up to date software, virus, firewall protection and secure servers.  All information provided by you via our website is stored securely and backed up regularly on our servers. Contact information is stored in an electronic database and is deleted upon your request to unsubscribe from Qt.

We hold personal information electronically and in hard copy form, at Qt’s premises and which is only accessed by us. We implement a range of security measures to protect the security of that personal information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful or taxation purpose.  When any information is destroyed it is shredded using a secure cross-shredder at Qt’s premises.

All emails are secured and only accessed by us, as is all information sent to us via mail and fax, and provided to us over the phone.

Client information is never shared with anyone else at any time.  All participants and assistants during our seminars and trainings, and any hired contractors working with us, all sign individual confidential agreements which bind them to protecting your and others’ personal information. 

We take commercially reasonable steps to protect the information you provide to us from misuse, disclosure or unauthorized access. We only share your information with trusted third parties (as mentioned in “Access by Third Parties” above) who use the same level of care in processing your information.  That being said, we cannot guarantee that your information will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

5. Purpose for handling personal information

We handle your personal information to provide, administer, improve and personalise your online experience and our products and services. We may provide marketing communications and targeted offers to you on an ongoing basis by telephone, electronic messages (for example, email), through our digital services, and by other means. These communications may relate to the products and services we provide, and other products and services which may be of interest to you. Where you provide us with personal information about someone else (eg. refer them to us and provide their contact details to us) you must have their consent to provide their personal information to us based on this Privacy Policy.

Our online services may contain links to other sites. We are only responsible for the privacy practices and policies of Qt.  Once you leave our website you are governed by the privacy practices or policies of those other sites and we recommend that you review their privacy policies.

6. How to access, update or change your details or opt out completely

You can access or change your details online at any time via the personalised panel on our website.  To access or change your details, click “Edit Me” in the personalized panel on our website.  Alternatively, you can contact us at info@qttransformation.com and we will be delighted to assist you.

You can opt out of receiving information from us at any point. Simply visit our site and click “Unsubscribe” which is located in your personalized panel or use the “Unsubscribe” link at the bottom of the emails we send you.  Alternatively, you can email us at info@qttransformation.com and we can arrange this for you.

All personal information is held securely for a minimum of 7 years to comply with our legal and taxation business responsibilities.  After that time, all information is deleted, shredded and securely destroyed.

By continuing to use our website and any of our products, programs and services you are consenting to the terms of this privacy policy.  
You have the right to:

  1. Request information about how your information is being used and request a copy of what information we use.
  2. Restrict processing if you think the information is not accurate, unlawful, or no longer needed.
  3. Rectify or erase information and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
  4. Withdraw your consent at any time to the processing of your information.
  5. Lodge a complaint with a supervisory authority if you feel we are using your information unlawfully.
  6. Receive information portability and transference to another controller without our hindrance.
  7. Object to our use of your information.
  8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

We may use your information, such as your contact information, to inform you of changes to the website or its content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our website, its content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy.  Please review this Privacy Policy periodically. Continued use of any information obtained through or on the website or its content following the posting of changes and/or modifications constituted acceptance of the revised Privacy Policy. Should there be a material change to our Privacy Policy, we will contact you via email or by a prominent note on our website.

7. Who to contact about privacy issues 

If you have any queries or concerns regarding privacy, please contact us. We have rigorous privacy policies and procedures in place and will promptly address any of your concerns and questions. We trust you will enjoy your online experience with Qt, and with peace of mind.

Email: info@qttransformation.com

Phone: Dr. Vesna directly at 0411 479 256

Mail: Qt, Level 27, 101 Collins Street, Melbourne VIC 3000

Data Controller and Processors

Under European data protection law, the controller of your information is Qt as we are collecting and using your Personal Data.  We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.  If you have any questions about this Privacy Policy, please contact us at info@qttransformation.com